Administrators
Knowledge transfer for people who manage configuration, users, permissions or service settings.
- Administrators
- End users
- GIS users
- Gazetteer teams
- Case-management teams
- Public portal teams
Training for practical council workflows
StatMap training is intended to help local authority users understand the systems, data and workflows they operate. Training can be shaped around a new implementation, a service change, a product area or the needs of a particular team.
The exact format should be agreed for the project, product and audience. Some authorities may need administrator knowledge transfer; others may need role-based sessions, refresher training or support for a specific workflow.
What training can cover
End users
Practical product use for officers who need to complete day-to-day workflows.
GIS users
Browser-based mapping, searching, querying, editing and map-led workflows where configured.
Gazetteer custodians
LLPG, LSG, addressing, spatial editing and gazetteer data operations.
Case-management teams
Planning, building control, land charges or related case workflows where implemented.
Public portal administrators
Administration and operational use of public-facing services where configured.
Reporting and data users
Use of reports, extracts, dashboards or spatial data outputs where part of the service.
Implementation teams
Knowledge transfer for people supporting rollout, testing and acceptance.
Delivery approach
Training should be planned around the audience, the products in use and the authority's own operating model.
- Onboarding
- Project training
- Support new implementations with training linked to the agreed rollout plan.
- Roles
- Role-based sessions
- Shape sessions around administrators, operational users, GIS teams or service specialists.
- Refresh
- Refresher training
- Help teams revisit workflows after changes, upgrades or staff movement.
- Knowledge
- Documentation and transfer
- Support internal capability with practical guidance and knowledge transfer.
Related pages
Support Model
Connect training with the wider support arrangements for StatMap services.
Consultancy
Plan workflow, data and service-design work before or alongside training.
Data Services
Support training where data migration, integration or spatial data workflows are involved.
Plan training for your StatMap teams
Talk to StatMap about training and knowledge transfer for users, administrators, GIS teams, gazetteer custodians and case-management services.